Privacy Policy

Last Updated: January 15, 2025

Your privacy is important to us. This policy explains how Corpfluence collects, uses, and protects your personal data in compliance with GDPR and UK data protection laws.

Table of Contents

1. Information We Collect2. How We Use Your Information3. Data Sharing and Disclosure4. Your Rights (GDPR)5. Data Security6. Cookies and Tracking7. Data Retention8. International Data Transfers9. Changes to This Policy10. Contact Us

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, password, phone number, profile photo
  • Profile Data: Professional bio, expertise areas, industry, location, work history, social media links
  • Payment Information: Billing address, payment method details (processed securely by Stripe and PayPal)
  • Content: Posts, articles, voice samples, uploaded documents, and any content you create or share
  • Communications: Messages, support tickets, feedback, and survey responses

Information Automatically Collected

  • Usage Data: Pages visited, features used, time spent, clicks, and interactions
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies: See our Cookie Policy for detailed information
  • Analytics: Platform usage patterns and performance metrics

2. How We Use Your Information

We process your personal data for the following purposes:

Service Provision (Contractual Necessity)

  • Create and manage your account
  • Provide access to our platform features
  • Process payments and manage subscriptions
  • Generate AI content based on your voice profile
  • Facilitate connections between influencers and businesses
  • Provide customer support

Legitimate Interests

  • Improve and optimize our platform
  • Develop new features and services
  • Prevent fraud and ensure platform security
  • Conduct analytics and research
  • Send service updates and important notices

With Your Consent

  • Send marketing communications (you can opt-out anytime)
  • Display your profile in our public directory
  • Use cookies for analytics and advertising

Legal Obligations

  • Comply with legal requirements and regulations
  • Respond to law enforcement requests
  • Enforce our Terms of Service

3. Data Sharing and Disclosure

We do not sell your personal data. We share information only in the following circumstances:

Service Providers

We work with trusted third-party service providers:

  • Stripe & PayPal: Payment processing
  • OpenAI: AI content generation
  • AWS: Cloud hosting and storage
  • Analytics providers: Usage statistics (Google Analytics, etc.)
  • Email service providers: Transactional and marketing emails

Public Profile Information

If you're an influencer, your profile (name, bio, expertise, portfolio) is visible in our public directory to help businesses discover you.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect rights, safety, and security.

Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Rights Under GDPR

If you're in the UK or EU, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restriction: Limit how we process your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for marketing
  • Right to Withdraw Consent: Withdraw consent at any time (doesn't affect prior processing)
  • Right to Lodge a Complaint: File a complaint with the UK Information Commissioner's Office (ICO)

To exercise your rights, email us at hi@corpfluence.com or use the settings in your account dashboard.

5. Data Security

We implement industry-standard security measures:

  • Encryption in transit (HTTPS/TLS) and at rest
  • Secure password hashing (bcrypt)
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data centers and cloud infrastructure
  • Employee training on data protection

While we strive to protect your data, no system is 100% secure. Please use strong passwords and keep your account credentials confidential.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

  • Active Accounts: Data retained while your account is active
  • Deleted Accounts: Most data deleted within 30 days; some retained for legal/security purposes (up to 7 years)
  • Financial Records: Kept for 7 years as required by UK tax law
  • Backups: May persist in backups for up to 90 days after deletion

8. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EU, including the United States (for cloud services and AI processing). We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs)
  • EU-US Data Privacy Framework (where applicable)
  • Service providers with strong data protection practices

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of material changes by email or through a prominent notice on our platform. The "Last Updated" date at the top will reflect the latest revision.

10. Contact Us

Data Controller: Corpfluence Ltd.

Email: hi@corpfluence.com

Phone: +44 780 1945 960

Address: United Kingdom

ICO Registration: [Registration Number - To be obtained]